Insurance Commissioner Mike Causey wants all North Carolinians to be educated and up-to-date as we recover from the effects of Hurricane Florence. Visit for information or call the Department of Insurance at:


Consumer Information:

As Hurricane Florence starts to move out of North Carolina and the recovery begins, please remember to remain cautious and careful by using these tips.

  • Listen to authorities for information and special instructions.
  • Be careful during clean-up. Wear protective clothing and work with someone else.
  • Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.
  • Avoid wading in floodwater, which can contain dangerous debris. Underground or downed power lines can also electrically charge the water.
  • Save phone calls for emergencies. Phone systems are often down or busy after a disaster. Use text messages or social media to communicate with family and friends.
  • Document any property damage with photographs. Contact your insurance company for assistance.

Industry Bulletins:

Victim Assistance Centers:
Victim Assistance Centers (VACs) are being set up to help storm victims with their insurance questions, needs and concerns.

Smithfield, NC
Johnston County Industries
912 N. Brightleaf Blvd,
Smithfield, NC 27577
HOURS: Wednesday, Sept. 19 from 9 a.m. until 5 p.m.

Goldsboro, NC
W.A. Foster Recreation Center
1012 S. John St.
Goldsboro, NC 27530
HOURS: Wednesday, Sept. 19 from 9 a.m. until 5 p.m.

Coats, NC
Coats community Church
275 N. McKinley Street
Coats, NC
HOURS: Wednesday, Sept. 19 from 9 a.m. until 5 p.m.

Eastover, NC
Eastover Community Center
4008 School Street
Eastover, NC
HOURS: Thursday, Sept. 20 from 9 a.m. until 5 p.m.

Insurance Camps:
Insurance Camps are for insurance companies to help storm victims talk directly with their company and file claims.

Fayetteville, NC
Northwood Temple Church
4250 Ramsey Street
Fayetteville, NC
HOURS: Thursday, September 20 from 9 am – 5 p.m.

Kinston, NC
Lowe’s Home Improvement
4489 Highway 70 West
Kinston, NC 28504
HOURS: Thursday, September 20 from 9 am – 5 p.m.


Be Prepared Before, During and After the Storm
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Questions About Insurance?

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