Questions about Medicare? SHIIP can help... Choose from the list of questions below or give us a call at: 855-408-1212 (toll free) How do I contact SHIIP and find out what’s going on with the Program? I’m new to Medicare, what do I do? Is there help available to pay for my Medicare Part B (health insurance) premium? Are you considering purchasing a Medicare Supplement Plan that is designed to work with Original Medicare? What is a Medicare Advantage/Medicare Health Plan (Medicare Part C), and do I need it? I need a Medicare Part D Prescription Drug Plan. What are my options, and is there help available to assist in paying for my medications and/or premiums? What are my options if I am on Medicare due to a disability? Will Medicare cover any of my diabetic supplies or durable medical equipment? Do you have retiree employer group health insurance plan (EGHP) that will continue beyond your 65th birthday? About SHIIP About SHIIP The Seniors' Health Insurance Information Program (SHIIP) counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, and long-term care insurance. The counselors on our toll-free line offer free and unbiased information regarding Medicare health care products. We also help people recognize and prevent Medicare billing errors and possible fraud and abuse through our NC SMP Program. Since the program’s creation in 1986, SHIIP has become a role model for other states and has received two national awards for "innovative" and "exemplary" service. 855-408-1212 (toll free) Monday thru Friday from 8am to 5pm.