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Medicare Open Enrollment Period begins October 15th!

Each year during the Open Enrollment Period, Medicare beneficiaries can compare and evaluate their current Medicare health plan and prescription drug coverage and make changes as necessary. By comparing plans during the Open Enrollment Period, Medicare beneficiaries can save money and make certain that their 2019 plan will be the best for their needs. The Open Enrollment Period begins on October 15 and lasts eight full weeks to give beneficiaries enough time to review and make changes to their Medicare coverage. All changes must be made by December 7 to ensure that the coverage can begin without interruption on January 1. Representatives from SHIIP are available to help Medicare beneficiaries compare and enroll into plans over the phone or in-person in all 100 counties in North Carolina. Call us toll-free at 1-855-408-1212.

You're getting a new Medicare card!

Cards will be mailed between April 2018 - April 2019. Read more...

Questions about Medicare?

SHIIP can help...

Choose from the list of questions below or give us a call at: 855-408-1212 (toll free)



The Seniors' Health Insurance Information Program (SHIIP) counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, and long-term care insurance. The counselors on our toll-free line offer free and unbiased information regarding Medicare health care products. We also help people recognize and prevent Medicare billing errors and possible fraud and abuse through our NC SMP Program.

Since the program’s creation in 1986, SHIIP has become a role model for other states and has received two national awards for "innovative" and "exemplary" service.

855-408-1212 (toll free) Monday thru Friday from 8am to 5pm.