How to Register for the State Exam
All state exams are administered by an independent testing firm PSI Services, LLC.
In order to register and pay to take the exam, candidates for examination must first be pre-approved by the COQB staff:
- You must complete and submit an application to create a personal record through the COQB Information Management System "SYSTEM LOG-IN"
- You must successfully complete the standard courses required for the area and level of the exam and have these results applied to your record.
- COQB staff must determine that your education and experience meets the qualification requirements stated in the Board rules for the area and level for which you have applied.
NOTE: staff review of your application may result in requests for additional information. Your application will be placed on hold until you provide sufficient documentation at which time you may resubmit the application.
- Your eligibility determination must be applied to your record by COQB staff.
Once your COQB record includes your eligibility to take the exam, this information is automatically sent to PSI Services, LLC via a daily data transfer.
The Candidate Information Bulletin (CIB) contains all instructions needed to register for the exam through the PSI Services, LLC web site www.psiexams.com
The CIB also lists the reference books and other materials permitted or prohibited for each exam offered by the test center.
State Exam Information
All candidates who do not pass an exam are eligible to review their exam within 30 days of the exam date. To schedule this exam, contact PSI. The North Carolina Department of Insurance staff will review all exam question challenges. Please contact Kathy Williams via email at kathy.williams@ncdoilgov or by phone at 919-647-0023 if you have questions regarding this process.
Currently there are seven testing centers in North Carolina. Additional sites can be added if needed. They are located in the following cities:
||1306-C Patton Avenue
||From I-40 take exit 44, Smokey Park Highway (US 19/ 23), turn left. Proceed North/East approx 3 miles (the test center is in a multi-building complex between Haywood Rd and Druid). Turn right onto Haywood Rd at intersection of Patton (19/23) and Haywood Rd (Swannanoa Cleaners on right.) Proceed approximately 0.2 miles and turn left onto Parkwood. Follow building #?s to 1306, approx. 5th building complex on right, past the BB&T bank. From I-240 exit 3A to 19/23 (Patton Ave) and proceed South approx 2 miles (the test center is in a multi-building complex between Druid and Haywood Rd). Take a left onto Druid (Burger King is on the left), then first right. Proceed (past post office) through stop sign and take first left into parking lot of building #1306.
||5701 Westpark Drive, STE 202
||Test Center is located at: Tyvola Executive Park One - From I-77S towards Columbia, exit Tyvola Road (Exit #5). Turn left at Tyvola Road. Make a right at Westpark Dr. From I-77N, exit Tyvola Road (Exit #5). Bear right at Tyvola Road. Turn right at Westpark Dr.
||3724 Sycamore Dairy Rd., Ste 128, Arbor Alley Bldg
From the N, take I-95 S. Merge onto US 301/I-95 Business Rte S towards Fayetteville/Fort Bragg/Pope AFB. Turn right onto NC-210/NC-24 Grove St. which becomes Rowan St. From Rowan St., turn right onto Bragg Blvd. Turn left onto Sycamore Dairy Rd.
From the S, take I-95 N to Exit 46 and enter NC 87 (MLK). Take the MLK to the Bragg Blvd exit. Turn left on Bragg Blvd. When you get to the traffic light at McDonald's, bear left onto Sycamore Dairy Rd. Turn into the Arbor Alley strip mall.
From the NW, take NC-87 S to NC-24 E/Bragg Blvd. Continue on NC-24 E/Bragg Blvd beyond the intersection with Hwy 401 Bypass. Turn right onto Bargain St and proceed to Sycamore Dairy Rd. From the SW, take US 401 N and turn left onto 401 Bypass (Skibo Road). Turn right onto Legend Ave; turn left onto Sycamore Dairy Road. PSI is located at the far back end of the Arbor Alley strip mall. The strip mall is located in between the State ABC store and Pricillas.
||2404 South Charles Blvd, Suite B
||Test Center is located at:
From the South, proceed North on State Highway 11, and merge to the right onto Greenville Blvd SE (US 264/State 43). Turn right on Charles Blvd.
From the East, proceed West on US 264 and turn left onto Greenville Blvd SE. Turn left on Charles Blvd.
From the West, proceed East on US 264. Turn right on Memorial Drive. Turn left on Greenville Blvd. Turn right on Charles Blvd.
||5711 Six Forks Road, Suite 208
||From I-440, exit 8, Six Forks Road and proceed North. Turn left on Loft Lane, then right into the first driveway.
||311 Judge's Rd., Suite 8D
||Test Center is located at:
Judge's Road Business Park
When Interstate 40 ends, it merges with State Highway 132 (College Road). Exit Market Street (Highway 17) and proceed northeast toward Jacksonville, approximately one mile. Turn left at Judge's Road. As you approach Judge's Road Business Park, you will see a dozen brick buildings housing industrial units. Turn left into the Business Park and proceed to the third aisle. Turn right down the aisle for Building 8. Suite 8D is on the left. Overflow parking is available on the street.
||1540 Westbrook Plaza Dr., Suite 103
||From Bypass Interstate 40, exit 189, Stratford Road proceed north (left) approximately 100 yards. Turn left on Westbrook Plaza Drive. Turn left at four way stop, continuing on to Westbrook Plaza Drive. Go through next traffic light. The test center is approximately 1/4 mile past the light and on your left.