Agent Services

Agents And Adjusters

Hot Topics

License Renewal

Resident Requirements

Insurance agent licenses do not renew. Agent licenses (Life, Accident and Health or Sickness, Property, Casualty, Personal Lines, Medicare Supplement/LTC, Variable Life and Variable Annuity Products) are valid until surrendered, canceled or revoked. Variable Life and Variable Annuity Products also requires that the prerequisite license Life license remain active. Medicare Supplement/LTC also requires that the prerequisite license Accident and Health or Sickness remain active. ALL resident agents must comply with continuing education requirements for the license(s) held in order to keep the license in force.

April 1 renewals: Broker, Viatical Settlement Broker, Adjuster, Motor Vehicle Damage Appraiser, Corporation, Partnership Public Adjuster Business Entity, Self-Storage and Rental Car Agency licenses, company appointments and company-sponsored licenses (including limited representatives).

September 1 renewals: Surplus Lines licenses. These licensees will receive the below notification on how to pay their license renewal online through the National Insurance Producer Registry (NIPR).

Non-Resident Requirements

Insurance agent licenses do not renew. Agent licenses (Life, Accident and Health or Sickness, Property, Casualty, Personal Lines, Medicare Supplement/LTC, Variable Life and Variable Annuity Products) are valid until surrendered, canceled or revoked. Variable Life and Variable Annuity Products also requires that the prerequisite license Life license remain active. Medicare Supplement/LTC also requires that the prerequisite license Accident and Health or Sickness remain active. North Carolina will recertify nonresident agent licenses by reviewing their license status in their home state. The agents whose home state licenses are in good standing will have their nonresident licenses extended.

April 1 renewals: Broker, Viatical Settlement Broker, Adjuster, Motor Vehicle Damage Appraiser, Corporation, Partnership , Public Adjuster Business Entity, Self-Storage and Rental Car Agency licenses, company appointments and company-sponsored licenses (including limited representatives).

September 1 renewals: Surplus Lines licenses.

January 1 renewals: Purchasing Group licenses.

Information on submission of required documentation for insurance license renewal applications

License Changes

Insurance Agent, Adjuster, Broker or Limited Representative License

Request Duplicate License

To request a duplicate license, call Agent Services Division at 919-807-6800, send an e-mail request to ASD@ncdoi.gov, or submit a written request to Agent Services Division, 1204 Mail Service Center Raleigh, NC 27699-1204. The request must include the agent's name, social security number, current mailing address and the type of license requested.

License Name Change

Send written notification to Agent Services Division, 1204 Mail Service Center Raleigh, NC 27699-1204. The notification must include the previous and new name, social security number and the licensee's signature. Attach a copy of the marriage certificate, divorce decree, or other legal document showing the reason for the name change.

Change My Address of Record

According to N.C.G.S. 58-2-69(b) " Every licensee shall give written notification to the Commissioner of any change of the licensee's residential address within 10 business days after the licensee moves into their new residence. Effective 01/01/2010, every licensee shall provide a valid e-mail address and give written notification to the Commissioner of any change to the licensee’s email address within 10 business days after the change. Failure to update residential address or e-mail within 10 business days shall result in a $50.00 fee. Licensees may change their residential or e-mail address by completing the Free E-mail and Address Update online contact information maintenance system through State Based Systems (SBS) available for North Carolina licensees. Licensees are required to provide current e-mail addresses because Agent Services Division sends license notifications via e-mail.

License Cancellation Requests

Return the license(s) with a written request to cancel them. Be sure the request is signed. If you are unable to find your license(s), submit a statement requesting license cancellation. The statement must be signed and must indicate which licenses you wish canceled. Indicate your name and complete social security number. Agent Services Division accepts third-party license cancellations for company-sponsored licenses only.

Transfer Insurance License

Are you currently licensed in NC and moving to another state?

Contact the state to which you are moving for instructions on how to apply for licensure there. You must cancel your resident NC license(s) in order to receive a resident license in a new state. Return the license(s) with a written request to cancel them. Be sure the request is signed. If you are unable to find your license(s), submit a notarized statement requesting license cancellation. The statement must be signed and must indicate which licenses you wish canceled. Indicate your name and complete social security number.

Submit a written request to Agent Services Division, 1204 Mail Service Center Raleigh, NC 27699-1204. The request must include the agent's name, National Producer Number and return address.

Are you currently licensed in another state and moving to NC?

In accordance with N.C.G.S. 58-33-32(d), an individual who applies for an insurance producer license in this State who was previously licensed for the same kinds of insurance in his or her home state shall not be required to complete any prelicensing education or examination. This exemption is only available if the application is received within 90 days after the applicant's previous home state license(s) are cancelled. ASD accepts the information on the Producer Database (PDB) maintained by the NAIC or affiliates or subsidiaries of the NAIC, indicating that the producer was licensed in good standing for the kind of insurance requested. An applicant who meets the required criteria and has moved to North Carolina may apply electronically using www.nipr.com or submit the NC-1 application along with $50.00 registration fee per line of authority to Agent Services Division, 1204 Mail Service Center Raleigh, NC 27699-1204.

Please note that in North Carolina, the Medicare Supplement/ Long-Term Care license is separate from the Life and Health license. If you had Medicare Supplement/Long-Term Care authority under your Life/Health license in your former home state, you may apply for this separate license when you apply for a Life/Health license within 90 days of cancellation of your previous home state license.

Prelicensing

Insurance Exam Information

Temporary Licenses

Catastrophe Licenses

Check status of insurance license application

Please allow 60 days for submitted license applications. You will receive an email advising you that your license has issued and providing instructions for a one time free print of your license.

Prelicensing Education Requirements

All North Carolina applicants for an insurance license must obtain an Insurance Licensing Examination Candidate Guide (free of charge) by accessing the link below or www.pearsonvue.com or by calling Pearson Vue at 866-265-6329. The Candidate Guide contains pertinent information relating to prelicensing and examination requirements. On both websites is a list of approved prelicensing providers that an applicant may contact for scheduling of courses.

All applicants must complete the following:

  • An approved twenty (20) hour course for the Life examination
  • An approved twenty (20) hour course for the Accident and Health or Sickness examination
  • An approved twenty (20) hour course for the Property examination
  • An approved twenty (20) hour course for the Casualty examination
  • An approved twenty (20) hour course for the Personal Lines examination
  • An approved ten (10) hour course for the Medicare Supplement/Long-Term Care examination

Exemptions from the prelicensing requirement are as follows:

  • Resident applicants that are qualifying by clearance letter within 90 days after establishing legal residence do NOT have to take prelicensing education or the examination.
  • An individual who is licensed in another state or jurisdiction for the same kind of insurance as that for which applied.
  • Adjusters are not required to take prelicensing education but must take the examination

Individuals holding one or more of the following insurance designations are exempt from prelicensing education requirements but the individual must take and pass the examination:

  • Accident and health or sickness:
    1. Registered Health Underwriter (RHU);
    2. Certified Employee Benefits Specialist (CEBS);
    3. Registered Employee Benefits Consultant (REBC);
    4. Health Insurance Associate (HIA) or
    5. Holder of degree in insurance (associate or bachelors)
  • Life:
    1. Certified Insurance Counselor (CIC);
    2. Certified Employee Benefits Specialist (CEBS);
    3. Certified Financial Planner (CFP)
    4. Fellow Life Management Institute (FLMI); or
    5. Holder of degree in insurance (associate or bachelors)
  • Property:
    1. Accredited Advisor in Insurance (AAI);
    2. Associate in Risk Management (ARM);
    3. Certified Insurance Counselor (CIC) or
    4. Holder of degree in insurance (associate or bachelors)
  • Casualty:
    1. Accredited Advisor in Insurance (AAI);
    2. Associate in Risk Management (ARM);
    3. Certified Insurance Counselor (CIC) or
    4. Holder of degree in insurance (associate or bachelors)
  • Personal Lines:
    1. Accredited Advisor in Insurance (AAI);
    2. Associate in Risk Management (ARM);
    3. Certified Insurance Counselor (CIC) or
    4. Holder of degree in insurance (associate or bachelors)

If an applicant exempted from prelicensing education fails the examination, the applicant must successfully meet North Carolina's mandatory prelicensing education requirement prior to retaking the examination.

Applicants will receive an admission ticket in the Candidate Guide. Upon completion of the required prelicensing course, the approved provider will complete the admission ticket that must be taken to examination site. Applicants for an adjuster license are not required to complete prelicensing education, and, therefore, can just complete the admission ticket and take to examination site.

Individuals who qualify for an exemption, must submit a written request for a waiver of the prelicensing requirement along with proof of designation and the admission ticket to NCDOI/Agent Services Division, 1204 Mail Service Center, Raleigh NC, 27699-1204.

Resident Fingerprint Requirements



INSURANCE PRODUCER LICENSE APPLICANTS

Effective October 1, 2010, an applicant for a resident insurance producer’s license shall furnish the Commissioner with a complete set of the applicant’s fingerprints pursuant to North Carolina G.S. 58-33-48. Fingerprints are not required for non-resident insurance producer license applicants. Insurance producers licensed prior to 10/1/2010 do not need to submit fingerprints for additional line of authority/licenses unless there are certain lapses of license authority. Applicants required to submit fingerprints and submission requirements are outlined in North Carolina Administrative Code 11 NCAC 06A.0418.

Initial applicants for insurance producer licenses will need to submit fingerprints within 30 days of applying for a license by following the instructions through the link in the email notification from the National Insurance Producer Registry (NIPR) after you submit your resident license application Fingerprint submission forms and instructions are now only available after a resident application is submitted for an individual that requires fingerprints.

Information on Locations for Live Scan Fingerprints:

PUBLIC ADJUSTER LICENSE APPLICANTS

Effective July 1, 2010, an applicant for a resident public adjuster license is required to furnish the Commissioner with a complete set of the applicant’s fingerprints for a state and federal criminal history background check pursuant to North Carolina G.S. 58-33A-15. Fingerprints are not required for non-resident public adjuster license applicants.

Business entities acting as a public adjuster in North Carolina are required to obtain a license as a public adjuster. Resident business entities acting as a public adjuster are also required to submit fingerprints for each “key person” for a state and federal criminal history background check. A “key person” is considered an owner, partner, officer or director of the business entity, or member or manager of a limited liability company.

Applicants for public adjuster license and key persons of public adjuster business entities need to submit fingerprints within 30 days of applying for a license by following the instructions through the link in the email notification from the National Insurance Producer Registry (NIPR) after you submit your resident license application Applicants required to submit fingerprints and submission requirements are outlined in North Carolina Administrative Code 11 NCAC 06A.0906. Fingerprint submission forms and instructions are now only available after a resident application is submitted for an individual that requires fingerprints.

Information on Locations for Live Scan Fingerprints:

Obtain an Insurance License

All North Carolina applicants for an insurance license may obtain an Insurance Licensing Examination Candidate Guide (free of charge) by accessing the link below or www.pearsonvue.com or by calling Pearson VUE at 866-265-6329. The Candidate Guide contains pertinent information relating to prelicensing and examination requirements and may answer many of your questions.

Questions about what license is needed? A North Carolina licensing chart or “crosswalk chart” is available below.

License Requirements

Resident
Non-Resident
Insurance Exam Information
Temporary Licenses
Catastrophe Licenses

Check status of insurance license application

Please allow 60 days for submitted license applications. You will receive an email advising you that your license has issued and providing instructions for a one time free print of your license.

Registration Fees for Adjusters

License Fees For Adjusters

Initial License Amount Due with Application
Company/Firm Adjuster $50 registration fee
$75 license fee
$44 application processing fee
$169 Total
Self-Employed Adjuster $50 registration fee
$75 license fee
$44 application processing fee
$169 Total
*Public Adjuster $50 registration fee
$75 license fee
$44 application processing fee
$169 Total *
Hail Adjuster $50 registration fee
$20 license fee
$44 application processing fee
$114 Total
Motor Vehicle Damage Appraiser $50 registration fee
$75 license fee
$44 application processing fee
$169 Total
**Public Adjuster Business Entity $100 license fee
$44 application processing fee
$144 Total**

*Plus an additional $38 fingerprint fee for resident public adjusters

**Plus an additional $38 fingerprint fee per key person of resident public adjuster business entities

Reinstatement of Lapsed Licenses Within a Year Amount Due with Reinstatement Application
Company/Firm Adjuster $50 registration fee
$75 license fee
$34 reinstatement processing fee
$159 Total
Self-Employed Adjuster $50 registration fee
$75 license fee
$34 reinstatement processing fee
$159 Total
Public Adjuster $75 registration fee
$75 license fee
$34 reinstatement processing fee
$184 Total
Hail Adjuster $50 registration fee
$20 license fee
$34 reinstatement processing fee
$104 Total
Motor Vehicle Damage Appraiser $50 registration fee
$75 license fee
$34 reinstatement processing fee
$159 Total
Public Adjuster Business Entity $100 registration fee
$100 license fee
$34 reinstatement processing fee
$234 Total

Renewal Fee Amount Due by April 1 Annually
Company/Firm Adjuster $75 license renewal fee
$34 renewal application processing fee
$109 Total
Self-Employed Adjuster $75 license renewal fee
$34 renewal application processing fee
$109 Total
*Public Adjuster $75 license renewal fee
$34 renewal application processing fee
$109 Total*
Hail Adjuster $20 license renewal fee
$34 renewal application processing fee
$64 Total
Motor Vehicle Damage Appraiser $75 license renewal fee
$34 renewal application processing fee
$109 Total
**Public Adjuster Business Entity $100 license renewal fee
$34 renewal application processing fee
$134 Total**

*Plus an additional $75 lapsed license fee for late renewals

**Plus an additional $100 lapsed license fee for late renewals

Submission Of Licensing Documentation



Initial & Renewal Insurance License Documentation Submission:

Submit required documentation for initial & Renewal insurance license applications for review directly to the NC Licensing Office of Pearson VUE through one of the below methods and be sure to indicate your name and NIPR application transaction number on the documentation:

E-MAIL: NorthCarolinaLicensingOffice@pearson.com

FAX (Toll Free): 888-959-3010

US MAIL:
NC Licensing Office of Pearson VUE
PO Box 14209
Raleigh, NC 27620

Questions?

PHONE (Toll Free): 866-265-6329

E-MAIL: NorthCarolinaLicensingOffice@pearson.com

Forms

Continuing Education Information for Residents

Prometric is the Department’s CE Administrator, handling all continuing education services for North Carolina including provider approval, course approval, course roster processing and compliance calculation for licensees. Licensees will be able to search for courses and view their continuing education records through Prometric's website. Please go to the following links for FAQs and other information: Providers, Licensees.

Current Items of Interest

Non-compliance with CE Information (Resident)

Licensees who fail to meet the minimum continuing education (CE) hours or fail to take the mandatory ethics and flood hours by their CE compliance date will have their license(s) expire.

Licensees have 4 months from the CE compliance date to meet the required hours. A $75.00 reinstatement must be submitted to Prometric to have the license reinstated.

If the required CE hours are not met by the end of the 4-month period, the license will become inactive. Licensees must complete pre-licensing and pass the state exam for each line of authority to be issued a new license.

Continuing Education Requirements for Nonresident Agents

Nonresident agents do not have continuing education requirements for North Carolina. The Department will confirm the active license status in the resident state through the national Producer Database (PDB) which is updated on a timely basis by participating state insurance departments. If the agent license is not in good standing in the resident state, the nonresident agent license will be cancelled in North Carolina.

Continuing Education Requirements for Nonresident Adjusters

Nonresident adjusters who qualified for licensure in their residence state or by passing an adjuster examination in a state other than North Carolina shall be considered to have met the same continuing education requirements as resident adjusters by keeping their adjuster license in good standing in that qualifying state. The Department will confirm the active license status in the appropriate state through the national Producer Database (PDB), which is updated on a timely basis by participating state insurance departments. If the adjuster license is not in good standing in the appropriate state, the nonresident adjuster license will be cancelled in North Carolina.

Nonresident adjusters who qualified for licensure by passing the North Carolina adjuster examination shall meet the same continuing education requirements as North Carolina resident adjusters – 24 hours of continuing education on a biennial basis, including the mandatory ethics and flood hours.

Legislative Change Resources

2015 Legislative Updates

SESSION LAW 2015-101 - AN ACT TO MODERNIZE THE SURPLUS LINES ACT BY INCLUDING ALIEN INSURERS IN THE DEFINITION OF AN ELIGIBLE SURPLUS LINES INSURER, BY REPEALING COUNTERSIGNING REQUIREMENTS, AND BY PROVIDING GREATER FLEXIBILITY FOR THE MANNER OF COLLECTION AND REFUND OF THE SURPLUS LINES TAX.

S.L. 2015-101 was signed by the Governor and became effective June 19, 2015 however S.L. 2015-281, Part V. TECHNICAL CORRECTIONS , Section 13 and Section 14 , amended the effective date of Sections 4, 5, and 6 of S. L. 2015 -101 to be effective January 1, 2017.

Section 1 of S.L. 2015-101 amends G.S. 58-21-10(3) by adding "an alien insurer as defined in G.S. 58-21-17".

Section 2 of S.L. 2015- 101 amends G.S. 58-21-35(a) by adding "or the stamping office, as appropriate".

Section 3 of S.L. 2015 -101 amends G.S. 58-21-40 Surplus lines regulatory support organization (a) by deleting "to" and adding "to carry out the following functions:",(a) (4) by deleting "Countersign nonresident produced surplus lines coverages and remit premium taxes for those coverages under G.S. 58-21-70 by means satisfactory to the Commissioner; and charge the nonresident surplus lines licensee a fee for the certification and countersignature as approved by the Commissioner." substituting "establishes a stamping office to process all surplus lines insurance and remit premium taxes for those coverages under G.S. 58-21-85 by means satisfactory to the Commissioner, and charge surplus lines licensees a fee for such processing." Also amended G.S. 58-21-40(d) by deleting the word "resident".

Section 4. of S. L. 2015- 101 amends G.S. 58-21-65 Licensing of surplus lines licensee (c) by deleting "resident" and (e) by deleting "Nonresident surplus lines licensees shall be licensed in accordance with Article 33 of this Chapter"

Section 5. of S.L. 2015-101 rewrites G.S. 58-21-70 Surplus lines licensees may accept business from other agents or brokers by deleting "countersignatures required; remittance of premium tax" from the title of G.S. 58-21-70 and by deleting both sections (b) "Every report filed by a nonresident licensee under G.S. 58-21-35(a) shall, before being filed with the Commissioner, be countersigned by a resident licensee or by a regulatory support organization. The resident licensee or regulatory support organization may charge the nonresident licensee a countersignature fee." and (c) "Every resident licensee and regulatory support organization that countersigns a report under subsection (b) of this section is responsible for remitting the premium tax for the coverage, as specified in G.S. 58-21-85, to the Commissioner.".

Section 6. of S.L. 2015-101 amends G.S. 58-21-85 Surplus lines tax (a) deleting "by the surplus lines licensee as specified" substituting " a in a manner approved by the Commissioner" and deleting "directly by the surplus lines licensee or through the producing broker, if any" substituting "directly" and (b) is deleted "At the same time that he files his quarterly report as set forth in G.S. 58-21-80, each surplus lines licensee shall pay the premium receipts tax due for the period covered by the report.".

2013 Legislative Updates

House Bill 240 – Insurance Technical/ Clarifying Change

Effective June 26, 2013, a portion of this bill amends North Carolina General Statute § 58-33A-65(f)(3) to clarify communications with an insured and other parties regarding the settlement of the insured's claim once a public adjuster has been retained. Specifically, effective July 1, 2013, there is no longer a prohibition that prevents the company adjuster or other insurance representative from communicating directly with the insured without the permission or consent of the public adjuster or the insured's legal counsel.

House Bill 340 – Limited Lines Travel Insurance Business Entity License

Effective January 1, 2014, a new section was added to Article 33 of Chapter 58 relative to the sale of Limited Lines Travel Insurance and licensure requirements of travel retailers. These changes are in compliance with the NAIC uniform standard for the travel insurance limited lines license.

2011 Legislative Updates

House Bill 617 – Portable Electronics Insurance Effective January 1, 2012, a new Article 44A was added to Chapter 58 of the North Carolina General Statutes relative to the sale of portable electronics insurance and licensure requirements for vendors.

Senate Bill 321 – Surplus Lines Insurance Effective July 21, 2011, an act to conform provisions of North Carolina Surplus Lines laws to the Federal non-admitted and reinsurance reform act of 2010.

House Bill 298 – Insurance Law Changes Effective July 1, 2011, update to North Carolina General Statute 58-2-69(g) relative to the Commissioner contracting with the NAIC or other persons for the provision of online services to applicants and licensees.

CE Exemptions

The Department adopted the continuing education (CE) exemptions under the Producer Licensing Model Act (PLMA) which allows exemptions from insurance CE only for military and medical reasons. On July 21, 2010, the NAIC Producer Licensing Working Group adopted a revision to the Uniform Licensing Standard (ULS) for Continuing Education (CE) Requirements that added a third exemption to CE. The third exemption addresses states such as North Carolina that have a grandfather provision for a particular group of licensees that meet specific criteria. The ULS were updated to permit states to continue allowing for grandfather provisions, however, the state must, on a prospective basis, eliminate CE waivers based on age or years in the business.

The Agent Services Division submitted a rule revision to the CE requirements so that previously exempt from CE grandfathered licensees under 11 NCAC 6a.0802(j) are also now exempt from Ethics and Flood CE requirements. The below revision to 11 NCAC 6a.0802 was approved for an effective date of June 1, 2011. A letter will be mailed to each licensee that currently has a permanent CE exemption notifying them that effective June 1, 2011, they no longer have to complete Ethics of Flood CE requirements.

Long-Term Care Partnership (Updated 2/21/2011)

On January 6, 2011, Centers for Medicare and Medicaid Services (CMS) approved the amendment to the NC Medicaid State Plan to allow for resource disregard at long-term care Medicaid eligibility determination and resource protection at estate recovery. Pursuant to Senate Bill 1193 (SESSION LAW 2010-68), the Long-Term Care Partnership goes into effect 60 days after CMS approval on March 7, 2011. The full text of SB 1193 can be viewed through the following link: http://www.ncga.state.nc.us/Sessions/2009/Bills/Senate/PDF/S1193v6.pdf.

The Medicaid State Plan in NC is administered by the NC Department of Health and Human Services (DHHS). The approved NC LTC Partnership policy is federally tax qualified, contains an inflation feature, and displays a Partnership Disclosure Notice. For greater detail see NCGS 58-55-60 or contact your company to discuss the type of product they are filing for approval. Sales can begin March 7, 2011 provided the company has gotten approval of the policy, forms, disclosure notices, rates, etc. applicable to the long-term care partnership product.

Relative to the LTCP program, Agent Services Division has revised the agent continuing education (CE) requirements based on national standards set forth by the federal Deficit Reduction Act of 2005, P.L.109-171 and by the NAIC. The CE rules revisions approved effective March 1, 2011 require companies to ensure that each producer who markets the LTC Partnership products receives the training as specified in the Act. The rule changes effective March 1, 2011 are posted below:

The Agent Services Division has prepared the following Frequently Asked Questions to assist licensees and CE providers with their questions relative to the new LTCP rules:

2010 Rules Filing

The following North Carolina Administrative Rule changes for Title 11 NCAC Chapters 6A and 4 were approved for an October 1, 2010 effective date:

Chapter 6A - Repealed Rules Effective 10-1-2010
  • 11 NCAC 06A .0413 LICENSING OF BUSINESS ENTITIES
  • 11 NCAC 06A.0901-0904
    • 11 NCAC 06A .0901 DEFINITIONS
    • 11 NCAC 06A .0902 TRANSACTIONS WITH INSUREDS
    • 11 NCAC 06A .0903 RELATIONSHIPS WITH THIRD PARTIES
    • 11 NCAC 06A .0904 REGULATORY MATTERS
Chapter 6A and Chapter 4 - Amended Rules Effective 10-1-2010
Chapter 6A - Adopted Rules Effective 10-1-2010
2010 Recommended CE Rules Currently On Hold
2010 Recommended PLE Rules Currently On Hold
Fee Increases

On August 7, 2009, Governor Perdue signed Senate Bill 202 into law. This was a budget appropriations bill for current operations of state departments, institutions, and agencies. Based on this bill, the license fees for certain Department of Insurance licenses issued by Agent Services Division were increased effective 8/15/2009.

License fees for bail bondsmen, runners, premium finance companies, motor clubs, collection agencies, and viatical settlement brokers were increased. View full text of Senate Bill 202.

Agent Services Division has revised the license applications for the above license types to reflect the new fee amounts effective 8/15/2009. These revised applications are posted on the Department’s website www.ncdoi.com. If Agent Services Division receives an application on or after 8/15/2009 with the incorrect license fee amount, we will not review the application until the correct fee amount is paid. We will send a letter to the applicant advising that the application is in a “pending” status until such time the total amount of fee is received.

Please contact Agent Services Division at 919-807-6800 if you have any questions.

Licensee Reports to the Department

Address Change

Criminal Convictions

Notice of Receivership

Report of Embezzlement, Financial Insolvency or Fraud

Action by Another State Agency or Regulator

Notification of Regulatory Action

Frequently Asked Questions