Insurance Commissioner Wayne Goodwin wants all North Carolinians to be insurance smart as we recover from the effects of Hurricane Matthew. Visit if you've suffered storm damage or call the Department of Insurance at 855-408-1212 to speak to one of our consumer services specialists.

Commissioner Goodwin has activated the Disaster Mediation Program to help homeowners resolve disputed homeowners insurance claims for residential property damage resulting from Hurricane Matthew. Commissioner's Order.

Consumer Information:

Industry Bulletins:

Disaster Relief Centers:

Open 9:00am -7:00pm Weekdays and 12:00pm -6:00pm Weekends

  • Bertie County Disaster Relief Center: Bertie County Aging Council, 103 West School St., Windsor, 27983. 516-698-4639
  • Craven County Disaster Relief Center: Old Family Dollar Store, 281 NC Hwy 43, Vanceboro, 28586. 701-595-4600
  • Cumberland County Disaster Relief Center: Department of Social Services, 1225 Ramsey St., Fayetteville, 28301. 202-805-7263
  • Edgecombe County Disaster Relief Center: Imperial Center, 270 Gay St., Rocky Mount. 929-232-0608
  • Edgecombe County Disaster Relief Center: Riverside Plaza, 1600 W. Howard Ave., Tarboro. 401-599-5704
  • Greene County Disaster Relief Center: Fast Break Food Shoppe, 201 Carolina Dr., Snow Hill. 254-842-4846
  • Harnett County Disaster Relief Center: Government Common Area, 309 W. Cornelius Blvd., Lillington. 202-805-9038
  • Johnson County Disaster Relief Center: Johnson County Industries, 921 N. Brightleaf Blvd., Smithfield.
  • Lenoir County Disaster Relief Center: Lenoir County NOVA Building, 105 West Caswell St., Kinston, 28501. 609-575-9692
  • Nash County Disaster Relief Center: Continuing Education Building, 3866 Eastern Ave., Rocky Mount. 225-317-4270
  • Pitt County Disaster Relief Center: Pitt County Agricultural Center, 403 Government Circle, Greenville, 27834. 202-805-6428
  • Wayne County Disaster Relief Center: W.A. Foster Recreation Center, 1012 S. John St., Goldsboro. 732-804-7381
  • Wilson County Disaster Relief Center: DaVita Dialysis Center (old location), 2693 Forrest Hills Rd., Wilson. 202-834-5743


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Questions About Insurance?

Call 855-408-1212 (toll free) to talk to one of our insurance specialists.

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Wayne Goodwin, Commissioner of Insurance and State Fire Marshal

Insurance Commissioner
Wayne Goodwin

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The Network Adequacy Working Group (NAWG) is comprised of department of insurance staff, consumer advocates, provider organizations and the insurance industry. Learn More..